Nails & Brows (19 reviews)

Comment

The staff at the salon were very friendly, I felt my manicure was done professionally and the end result looked very good. However, I am disappointed with how long my manicure has lasted, after 2 days and it is already chipping and not looking as if I have had a professional manicure at all. Because of this I feel the manicure is very expensive and not worth the £35 I spent on it. I have previously had manicures that have lasted up to a week without chipping, and spent much less on them. I was not given any advice as to how to keep my manicure in good condition.

Comment

Had an overall good experience in the salon and my manicure looks great! However the service at the desk lets the place down - there were lots of people clustered around the computer when I arrived, but no-one greeted me or asked for my details, I had to butt into whatever they were doing. It was quite unwelcoming, especially on a first visit. I could see other customers trying to pay/talk about services etc having a similar experience and getting frustrated. However my actual treatment was very good and so I would still recommend it.

Comment

Really happy with the manicure and pedicure I received, they both look very good and my feet are super soft. I love that they mainly use non chemical products. Some constructive criticism: It would have been nice to be offered some water (especially as it was crazy hot outside) and a magazine to read whilst I was getting my pedicure. I also would have liked to see some kind of deal for a combined mani/pedi or maybe a discount for first time customers or a loyalty card, as the price I paid was still quite high and not that affordable or NYC salon like as they claim. The nail technician who gave me my treatments was very efficient, professional and thorough, the only thing I didn't like was how she used her own long nails to wipe away excess nail polish, not a pleasant feeling and a little painful. Overall, nice and clean looking salon, great (mainly non toxic!) products with a perfect selection of polishes, friendly staff and good treatments.